Returns & Exchanges

Does CMC Boutique allow returns or exchanges?

At CMC Boutique, we want to help you avoid the hassle of returns and paying unnecessary shipping fees. We are here to provide resources to help you find the perfect fit, whether that be through direct email, phone call or step by step measuring guides. 

Currently, we DO NOT allow returns/refunds on purchases due to the delicacy  and  However, we do allow exchanges on unworn items with the original tag within 10 DAYS of receiving your item. 

Upon placing your order, we always make sure to do a thorough quality check of your item(s) to make sure there are no damages, rips/tears, missing buttons, stains, etc. before sending your shipment. In the off case chance that we may miss a defect and can send proof of the defect within 24 hours of receiving your item, we will happily exchange your item.

*IMPORTANT* 

Please make sure to handle/open your package with care to avoid ripping, tearing or cutting the garments. We highly recommend to use caution if you open the bag with scissors or sharp objects. If you do damage the product(s), we are not responsible to replace the objects unless you would like to reorder.

Exchange process:

Email us at cmcboutiquelv@gmail.com with your Order # and items, to notify us of your exchange. 

Let us know if the item is too small or too big and we will help find the correct size for you, based on your initial order.

Customer is responsible for paying shipping fees when requesting an item exchange.

Once we have received the item you are exchanging, we will notify you of the shipping costs to send the replacement. When we receive the payment to cover shipping, we will mail your replacement items immediately and send tracking information.